Segway tours and rent FAQ

Whats a minimal age to ride a segway?

Since 2017, there is a new regulation on segway in Barcelona and now segway or e-scooter rides for children under 16 years are prohibited.
For minors, we provide Xiaomi mini e-bikes, so children can participate in the tour on it, the minimum age for those – 8 years.
By the way, the minimum weight to drive a segway is 35 kg, but this is just additional technical requirements.

What is Euro Segway Barcelona tours cancellation policy?

Cancellation of your tour is possible 48 hrs. in advance, via email or phone. Later cancellations can not be accepted. We trust our customers to show up for their scheduled tours. In case of light rain we provide raincoats. In case of hard rain tour could be re-scheduled or cancelled by your request.
Detailed Cancellation policy for groups 10+ pax and company events we provide by your request.

Do I need a driver’s license to drive a segway?

The Segway PT is a personal transporter, according to the local Spanish regulations, it is assimilated to a bicycle.
Using electric scooters up to 300 Watt with a maximum speed up to 25 km/h we go in a category of bicycle transport too. You do not need a driving license to use them. But to drive a scooter as a bike in Spain, you must follow the rules and not drink alcohol or use drugs before or during the ride.

Can pregnant women go on a Segway tour?

The safety of your unborn child is our priority, therefore pregnant women are not allowed on Segway tours. If you are professional in bike or kick-scooter riding we can offer you some of those to join any our tours.

Is it necessary to book in advance or can we just turn up at the Euro Segway office?

We have enough resources to provide a tour for you. But sometimes could happened that all the guides are on tour but someone just show-up and wants to go on tour right now… It is highly recommended to book in advance in order to avoid any disappointment.

How can I pay for the Segway Tour?

Payment to be made in our office on the tour day. You can pay in cash (EUR or USD) or by card.
If you prefer to pay in advance by a bank transfer – invoice will be issued by a request. Alternatively, you can pay by PayPal or by a credit card via PayPal.

Is it possible to go on a Segway tour in different languages?

All our guides speak English and Spanish. They are trained to speak English slowly and articulate well with customers who are not native in English. We have German-speaking, Russian-speaking and Portuguese-speaking guides in our team too so booking in advance is highly recommended. Also we have external guides in other languages (French, Ukrainian etc) but they are not available at any time. Please let us know your preference in the Add Comment field during the booking and we will check other languages availability ASAP.

Will there be other people on a tour?

In case you choose an open group option than other people could be on tour. But not more than 6 people in a group.
If you choose Private tour option than the tour would be completely private. There will be only you (your party) and a tour guide. We will not merge different groups in this case.

Where do Segway tours in Barcelona start?

All our Segway tours in Barcelona start directly form our office on Calle del Correu Vell 6, inside the Gothic Quarter. Its in only ~200 meters from metro station Jaume-I (yellow line) or ~400 meters away from Ramblas (metro Drassanes startion on the red line).

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